Mobilizing Mobile, AL - A Google Initiative

It’s official: Google is coming to Mobile, Alabama first to launch the GoMo Mobilize Initiative. And we’ll be there! Here’s the official schedule of events that’s taking place:

SCHEDULE OF EVENTS

MONDAY, NOVEMBER 14

6:30 PM – Mobile for Advertising Agencies

TUESDAY, NOVEMBER 15

8AM – 7PM – Mobilization Jams

7:00PM – Mobile for Larger Businesses

WEDNESDAY, NOVEMBER 16

8:00AM – 7:00PM – Mobilization Jams

If you want to register, there’s limited room left, but you’re more than welcome to visit online at http://www.howtogomo.com and take it from there.

Remember, we’ll be an Agency that can help you with your site after it’s all said and done, so don’t forget us when you need to make a change!

And most of all, Thank You Google for coming to Mobile, Alabama and helping the Web here!

Generally, we keep the blogs and all non-advertising on the PC side, not straying to step on toes or offend anyone even in the slightest way – except when we feel like we’ve been slighted. A topic we’re all familiar with is the expectation of service when the service is stated to be provided. You order something at a restaurant, an appetizer for example, you then have a reasonable expectation that the food will be there both before the entrees arrive and that the appetizer will be what you ordered. You purchase a subscription to a newspaper to be delivered, you then have a reasonable expectation that the paperboy will deliver it the mornings it should arrive. You go to the bank with a problem and they state point-blank they will fix an issue the next business day, you then have a reasonable expectation that the next business day wasn’t in fine print somewhere to actually imply two weeks and one business day before your problem is solved. Undeniably, service is key when reasonable expectations have been created by an exchange or request between consumer and client.

I’d like to share a recent experience that I feel like most people would have either left the company they chose to do business with, escalated the claim to the next level or manager or safeguarded themselves from potential harm by outright saying, “No”. I got a call on TurkReno’s Anniversary from an employee of a client was going through some hard times. I prefer not to see anyone, client or friend, suffer when there’s an event that could change their environment. Nevertheless, I loan this client some money and I do so by cashier’s check. I make a logical mistake in doing so, not by loaning money, but by not realizing that a cashier’s check would accomplish less than what I had anticipated it would. You see, I was under the presumption that using a cashier’s check would allow me to see who endorsed the instrument once it had been cashed – much like a check would be added as a digital image on most modern bank accounts. For example, I decide to pay rent. I can see the check and who endorsed or stamped the check, and if anyone were to have signed below the original endorsement, passing the check along to another party. I later found out that seeing the endorsement was not possible and defeated the original purpose of a cashier’s check altogether. A personal or corporate check would have been just as effective in creating a “paper trail” and I could have copied it and had the signature notarized on it as well if I was to go to that extreme.

I have to decide due to an unforeseen injury to a pet that the pet must go to the veterinary clinic. I told the client that I was sorry, that I couldn’t move forward with the loan and that I had events happen that demanded my fiduciary responsibilities. I had not heard from the client, so I contact Regions Bank with the information that they needed to find out if the check had been cashed. They told me on multiple occasions before I returned to the branch to invalidate the check that they could tell the status of the check and if it had been cashed. I spoke to a total of seven employees of Regions Bank, from the Branch “Team Lead”, to the original person who opened my account, to several different representatives for 1-800-REGIONS. Each of them assured me that the check had yet to be cashed because the network they were checking, the “teller network”, was able to track the status of a check, especially if was a check issued by the bank and if had been cashed at a Regions Bank. I sign a document that invalidates the check and the representative reassures me that I’ll have the money back in my account on the following business day because time after time the Regions Bank representatives check and show the check as continuing to be an “outstanding” item (not yet cashed). This was the second wrong presumption: It’s safe to trust the bank at face value…or trust the bank at all.

A weekend passes. It’s the next business day. I’ve yet to hear from the representative at Regions as to what’s happening, so I decide that I should stop by since I was given the expectation that the next business day the funds would be placed back into my account. Yet again, I was also under the expectation that because the cashier’s check had been stopped and, more importantly, was told that the check was still “outstanding” that I would surely be taken care of. I arrive to find that the same Regions Bank representative that assisted me in stopping the check had yet to do her procedure for the day. All she could me tell was that the stop payment on the check was still there and our money was going to be deposited soon. I explained to her that as a business owner that she created an expectation of service to both call me and rectify this issue by today. Immediately there was action that they took on their side. She called around, found out that the check had in fact been cashed and that it had been done on that Friday hours before I even arrived at the bank. Doublespeak.

Bottom line, the whole illusion of the “teller network” was a false one. It wasted our time and really, really got us mad. The fees that banks have imposed lately have lots of other people mad, too. But there’s hope in sight. Regions Bank announced that Tuesday it will refund all fees charged for Debit card usage as did Wells-Fargo and Suntrust banks. But, is that small amount of money enough for you to not switch to a credit union? You decide.

According to the Mobile Press-Register and other local sources, Google Inc. (NASDAQ: GOOG) recently approached local marketing firms and the Downtown Mobile Alliance to begin to “Mobilize Mobile.” Most likely playing on the name of the city, Mobile reportedly will be the first to be a part of a program named “GoMo” launching November 14 where local businesses, both private and nonprofit, will be able to come to a Google storefront, have a mobile-browser based website created for them within half an hour and also have Google host the website for one year on a first-come, first-served basis.

From the Press-Register:

The Google storefront will be at Space 301, across from Cathedral Square, according to Carol Hunter, representative for the Downtown Mobile Alliance said.

Having a city that shares a name with a tech buzzword hasn’t always been fortuitous, as anyone who has searched online for “Mobile phone company” or “Mobile apps” could tell you. Not to mention all the time residents spend telling out-of-towners that they are from “Mo-beel,” not “Mo-buhl,” Hunter said.

“If you are not thinking about getting mobile with your website, then in the near future you’re going to be behind,” Hunter said. “This is an opportunity for us to really be ahead of that curve.”

No doubt that the south Alabama area could use the attention. However, no sources on the Internet tie the event to the website HowToGoMo.com. There’s no doubt that Google intends to do something with the website because they did register it, but the website remains under password protection so no one really knows what it’s for.

Despite a few websites registered by Google, it’s perhaps Google’s re-branding attempt at drawing attention to the mobile world we are evolving into. Millions rely on smartphone devices to find food, entertainment, directions, keep up with social media and communicate in ways we never thought would be possible.

If you’re looking to get a website created for a mobile phone, Google already has the Google Sites – Mobile Templates website available where you can choose templates for your business, add information and have a live mobile browser website finished in minutes.

So what’s our take on this? It probably will happen. To have a Google storefront in Mobile, Alabama would be awesome as-is. On the other hand, there’s probably a silver lining. Google is notorious for monetizing websites using AdWords. We expect ads. Not only that, but having a site that’s more than likely template-based and not created by a professional website design company is more than likely going to bring the quality of the site down. So, in terms of search optimization, if it’s going to be free and hosted at Google, you’re going to get what you pay for especially if you don’t have control over your content. GeoCities Mobile anyone?

All attempts to confirm this information were made at the time of the article, however neither Google nor our contacts in the Silicon Valley area were aware of the event.

The film, produced by Alabamians Kenny McLean and Lee Faulkner, follows eleven-year-old Moon Blake (Jimmy Bennett), who has spent most of his life hiding out in the forests of Alabama with his anti-government father who clings to conspiracy theories and trusts no one. Moon’s life suddenly changes when the land is sold and his father dies. Knowing only what he learned from his father, Moon decides to follow his last instructions: make your way to Alaska where “people could still make a living off trapping.”

In the path of civilization, Moon quickly lands himself in a reform school where he meets the mean-spirited Constable Sanders (Clint Howard) and learns what friendship is all about. With the help of Mr. Wellington (John Goodman), Moon adapts and learns to survive in the outside world. “Being involved with this movie has been the experience of a lifetime,” said Lee Faulkner. “When I read Watt Key’s novel I knew it would make a perfect family film.”

“Alabama Moon’s” Alabama ties run deep. Watt Key’s novel and the movie are set in the forests of Alabama; Key, Faulkner and McLean all reside in Fairhope, a small city in Baldwin County, Alabama; and one of the actors in the film, Uriah Shelton, lived and attended school in Fairhope.

Alabama Moon is a classic kid’s film complete with adventure and survival that most of us only dream about, which is what makes it great for the entire family. The film was awarded the Dove Foundation Family Approved seal in 2010. The non-profit foundation is dedicated to advocating for families and moving Hollywood in a more family-friendly direction.

Alabama Moon Website – http://www.alabamamoonthemovie.net

Alabama Moon Release Schedule

3/18 Birmingham

Rave Patton Creek
Rave Lee Branch
Premiere Tannehill
Premiere 16 (Gadsden)
Cobb Hollywood 16 (Tuscaloosa)

4/1 Mobile
Crescent Theater
Hollywood 18
Rave Jubilee (Daphne)
Rave Wharf 15 (Orange Beach)

4/1 Pensacola

Rave 18

Media Contact:
Gina Gregory
Public Relations Director
MDi media group
251.438.6999
This email address is being protected from spambots. You need JavaScript enabled to view it.

The Deepwater Horizon Oil Spill may have a significant impact on local businesses for months or years to come. Many of our clients have questions about how to pursue claims with BP for loss of income resulting from the disaster. Click here for a summary of the claims process to assist you in seeking compensation for your business. For more information, please contact your HBK advisor.

For more information, please contact your HBK advisor or call your local HBK office:
Foley: (251) 943-5499
Fairhope: (251) 928-2443
Spanish Fort: (251) 626-0846
Brewton: (251) 867-3809

For more information, please see the latest news on the following links:

Eastern Shore Chamber of Commerce: http://www.eschamber.com/
Hartmann, Blackmon & Kilgore, P.C.: http://www.hbkcpas.com/
Alabama Gulf Coast Convention & Visitors Bureau: http://www.gulfshores.com/issues
Deepwater Horizon Response: http://www.deepwaterhorizonresponse.com/

Photo Courtesy of the Mobile Press-Register.

We arrived at Ozio shortly before 7PM to find an almost packed house lined up to enjoy fine wine, mixed drinks, cocktails, live music by Jeff Glickman on acoustic guitar and, most of all, pizza. It took a moment, but we were greeted with a smile and the absolutely most attentive and polite waitress that we’ve ever had to date.

Both reviewers had un-sweet tea but were offered wine, mixed drinks, and Coke-Cola products as an alternative. We started off our meal with the calamari appetizer, which was served lightly battered with a very delicate but spicy lemon butter dipping sauce unlike any we’ve ever had. One reviewer stated that the calamari was unique enough to be a highlight of its own for the restaurant.

The pizza we ordered was called “Gardinio”, created with fresh red and green peppers, Crimini mushrooms, sliced red onions and arugula. We later found out that the dough of the pizza is not actually tossed. Instead, it is kneaded by hand into the delicacy that it will be once baked. Made as a 14 inch pie, this pizza was both light, healthy and filling all at the same time.

As you can see from the picture, it’s a delicious, hand-made pizza that is served fresh. We didn’t ask if it could be made to order. But judging from what we saw in the kitchen it wouldn’t be hard to get your pizza exactly the way you prefer, given some time.

Ozio provides an atmosphere that’s available for special occasions, a reason to be romantic and families. When you consider the quality at the same price, if not a better price than the corporate chains that really never put that extra care into the experience like Ozio does, you know for sure that you’ve found a keeper.

You can find Ozio online at:

Pizzeria Ozio – Main Site: http://www.pizzeriaozio.com
Twitter: @PizzeriaOzio
Facebook: Ozio

Ozio is easily the dining that you’d wished you’d always knew about – a best kept secret of the Eastern Shore and Daphne, if you will – for an absolutely world-class and stellar experience. The service alone was enough to want to go back, not just the food.

We’ve gotten a lot of calls since the oil spill happened and it’s put everyone on pins and needles. But, truth be told: We’re still fishing and the catches couldn’t be better! We’ve been commercial fishing east of the spill and went out on 3 different trips this weekend alone. We’d like to just share with you a few quick facts that seem to be misunderstood across the web (This is from the Gulf Shores Conventions and Visitors Bureau):

Gulf Oil Spill Update, Sunday, May 16, 11:30 a.m. – http://www.gulfshores.com/issues

• Beaches across the island are clear. Sporadic quantities of tarballs were found washed up on the beach Tuesday in areas between Lagoon Pass in Gulf Shores west to Fort Morgan. Contracted crews immediately went to work to clean the affected areas.
• There have been no reports of oil odor along the beaches of Gulf Shores, Orange Beach or Fort Morgan. At its closest point, the slick is approximately 50-60 miles away from the most western tip of our island.
• The Alabama Department of Public Health and Alabama Department of Environmental Management stated that there is no foreseeable need to close beaches and, short of a drastic change, they have no plans to do so.
• Tarballs travel independently of an oil slick and are not an indication that the slick itself will travel in the same direction or to the same area. The oil slick still has not reached the beaches of Gulf Shores and Orange Beach and, according to NOAA (National Oceanic and Atmospheric Administration) forecasts, is not expected to for at least 72 hours. Forecasts beyond 72 hours are not available.
• According to NOAA, tarballs DO NOT pose a health risk to the average person. However, beachgoers are advised not to pick them up if they encounter any on the beach. Click here to read NOAA’s information about tarballs.
• NOAA is providing daily updates to the closed fishing area, based on changes in the size or direction of the oil slick. To view the most recent map, visit http://sero.nmfs.noaa.gov/.
• Although NOAA has closed commercial and recreational fishing in a limited area between the mouth of the Mississippi River and Florida’s Pensacola Bay, there is a large area of the gulf still open. Charter boats are leaving Orange Beach, Gulf Shores & Fort Morgan every day to fish areas up to 25-30 miles out and in our inshore waters.

We would absolutely love to take you out on either one of our boats, the Action CAT or the Emerald Spirit. Either boat can make sure you have the best vacation possible while visiting the beautiful Alabama Gulf Coast. Give us a call and let us give you a memorable vacation you’ll want to return to year after year!

DO NOT BELIEVE EVERYTHING YOU SEE ON THE NEWS ABOUT THE OIL SPILL! EVERYTHING ON THE ALABAMA COAST IS JUST FINE! (Or at least it was when we wrote this…now, it’s really, really bad.)

We are tired of the fear-mongering and it has had a direct impact on our clients income which in turn hurts our income because they no longer have a budget to advertise in some cases. One thing that this has taught everyone is that regardless if it’s true or not (in this case it’s not), the fact that someone who has a very loud microphone keeps talking about it (AKA the media), the more tourists don’t want to come visit. There are not dead, oiled birds, dolphins or tuna on our coastline. There are not tar balls washing up that would be any different than any other day at the beach (it’s normal for tar balls to wash up at the beach). And there is no smell of oil in the air. The local media reported that there were tar balls but that they were not confirmed to be caused by the oil spill and that LESS THAN A DOZEN were found. Again, that’s not more than normal. Dead fish? Happens all the time. Is it the chemicals in the water? What makes you think there weren’t already chemicals in the water from boats before the oil spill?

It’s no longer comedic or a joke. We’ve gotten fed up with it and the tone of this article surely is indicative of that. And we’re not the only ones. The Eastern Shore Chamber of Commerce has spoken out against this fallacy of oil covering our beaches and the Gulf Coast being somewhere no one can visit right now too, and we commend them for it:

Originally Posted at: http://www.eschamber.com/bus_news.php?newsitem=357
Friday, May 14, 2010

Dear Friend,

We are urgently working to combat the negative national media message and get the facts out to the United States and the world that the Gulf Coast, including Alabama, is open for business. Our goal is to pass the truth on. Yes, there is an oil spill, is it as bad as they say? You be the judge. At the bottom of this message is a link to information updated daily. It includes reports from NOAA, and daily pictures of the beaches in Baldwin County, Alabama. The beaches of Alabama and the Mobile Bay are very important to us all.. we are all working to be proactive and ready to protect our waterways and natural habitats, WE are committed to keeping you updated with the facts – not the fear factor.

The Eastern Shore Chamber of Commerce
www.eschamber.com

Here are a few facts from that link:

• The Alabama Department of Public Health and Alabama Department of Environmental Management stated that there is no foreseeable need to close beaches and, short of a drastic change, they have no plans to do so.
• Tarballs travel independently of an oil slick and are not an indication that the slick itself will travel in the same direction or to the same area. The oil slick still has not reached the beaches of Gulf Shores and Orange Beach and, according to NOAA (National Oceanic and Atmospheric Administration) forecasts, is not expected to for at least 72 hours. Forecasts beyond 72 hours are not available.
• Although NOAA has closed commercial and recreational fishing in a limited area between the mouth of the Mississippi River and Florida’s Pensacola Bay, there is a large area of the gulf still open.
• All appropriate preventative measures, including oil-absorbing booms, are being used along Alabama’s beaches, bays, inlets and sensitive areas in an effort to prevent oil from reaching our shores. Researchers and scientists have indicated that any impact directly on the beaches can potentially be cleaned effectively and fairly quickly.

GO TO THIS LINK FOR PICTURES , MORE INFORMATION AND DAILY UPDATES!:

http://www.gulfshores.com/issues

Darrelyn
Darrelyn J. Bender
President/CEO
Eastern Shore Chamber of Commerce
P.O. Box 310
Daphne, AL 36526
251.621.8222
This email address is being protected from spambots. You need JavaScript enabled to view it.

What do you do in a case like this? Well, first: Speak out. Comment here. If you don’t think that’s good enough, call WALA, WKRG, or WPMI, The Press Register and the entire conglomerate of sites that run AL.com and NOLA.com and tell them to stop running stories about it. Second: Go share this and blog about it yourself. Third: Tell all of your friends it’s OK to come to the beach and business is still open for EVERYONE. This is a very passive-aggressive move from our own people! Airing headlines that bleed to lead, putting statements and then following up with “inconclusive” facts. Shame on you local media for ruining your own town and our economy!

The South Alabama market cannot take this. This is unjust and it’s all from the media! Speak out and tell them to quit!  AND DON’T LET THEM DISTRACT YOU WITH ANOTHER STORY!! (People won’t stop thinking it’s unsafe to come to the beach until THEY SAY ITS SAFE – which it IS!)

Taylor S. Ripley
CEO – TurkReno, Inc.
PO Box 2361
Daphne, AL. 36526
(251) 279-0278

We decided after talking to a very special relative that it would be a great idea to go try Fish Tacos. And I can’t say that I could have picked a better place to try my very first grilled AND battered Fish Taco. As Los Tacos menu states, Fish Tacos a battered or grilled Fish Taco consists of cabbage, pico and zesty sauce. We also had the Shrimp Tacos as well with some rice and Chips and Salsa.

Some of you may have had Los Tacos from the locations in Fairhope or Foley, maybe even from the Los Tacos van that can perhaps come to your place of work or even have your party catered by Los Tacos where you can “Spice Up Your Next Fiesta!”. We picked up a card at the restaurant that for Los Tacos Catering to call (251) 648-2788 for a personalized menu that fits your budget.

You can visit Los Tacos online at http://www.lostacos.org and see just about everything you’d like to see about their company including a menu. As stated on their site: “Los Tacos Fresh Mexican Grill has been been spicing up Baldwin County for over five years. With the addition of our third location in Daphne, you will have even more opportunities to enjoy the authentic flavors of Mexico.” There was a statement on the site that you could call the location nearest to you and have your meal available for pickup. Sounds like a great plan for lunch or dinner!

Overall Ratings:
Reviewer #1: 7.5/10
Reviewer #2: 8.5/10
Overall Score: 16/20

I am both gifted and plagued with a mind that never forgets – especially things that I was trained on or did repetitively on a daily basis. You may think that I am about to be overtly critical, but I can’t help to not remember the training and how I was taught to handle guests. I’m also, out of the remote chance of being libelous, omitting any names except for the General Manager at the end of the post. Here we go.

So what’s our beef with Olive Garden #1656 in Spanish Fort (located at 30500-D State Highway 181, Spanish Fort, AL 36527 – just in case somehow they manage to build two there’s a separation)? Let’s start from the top. We arrived at the restaurant at 6:45PM on a noticeably slow Thursday evening. A true “Hospitaliano” (Term registered to Olive Garden) experience starts off with you being greeted at the door with a warm welcome, not a blunt and unpleasant “How many?”. So we get seated in a booth. It takes approximately 6 minutes before our server even notices that we’re present only to be told their name and asked what we wanted to drink while they’re manning a completely empty section. The restaurant is NOT busy – at max, 20% capacity.

This isn’t being nit-picky, but I was taught to introduce yourself and give a presentation that includes offering a sample of wine, recommending an appetizer and an entree. Instead, we were thrown into the typical, apathetic “How can I help you?” that I could have gotten at McDonalds. So we give the server our drink order. They walk off before I can even get a word in edgewise to ask for an appetizer. The server comes back and I have to ask them what appetizer they would recommend to see if they’d possibly redeem themselves on the presentation. It took another 6 minutes to get our drinks, a simple un-sweet tea and water. 12 minutes to just start off == Fail.

We order the Calamari as a starter. The server then takes our order, which is really simple: one Spaghetti with Meatballs and one Stuffed Chicken Marsala with extra mushrooms (yes, I love mushrooms as you may know from our previous reviews). It took about 10 minutes to get our appetizer and our salad with breadsticks. Now we’re at around 22 minutes, just to get started on eating – and we’re both starving at this point. The Calamari is sloppy: the breading is falling off of the squid and it’s almost as if it’s a little wet. Edible, but just not good at all. It should have been an indicator of the next to come. One of the “secret tricks” of Olive Garden is they hope you gorge yourself on the Breadsticks, which are good, so that they can distract you from how long it takes to get your entree. About 7 minutes later, we’re served our food. Here’s where the disaster sets in. As I said before, I ordered a Stuffed Chicken Marsala with extra mushrooms. Instead, I get this charbroiled stack of chicken with no mushrooms at all that would be easily comparable to the KFC’s Double Down in color and crispiness. Nothing wrong with my assistant’s food except he says it tastes like “Chef Boyardee with a splash of Chianti”. I ask my server, “Shouldn’t this have mushrooms on it, extra mushrooms?”, and they reply, “Yes, let me go get you some more.” It gives me some time to eat at least the mashed potatoes that taste like a ready-mix water and milk mashed potatoes.

So, I instantly grab my iPhone and start the stopwatch and start using the “lap” feature to record just how long it takes to get this remedied. It takes the server around 3 minutes to go and get a dish of mushrooms in sauce. At this point, I’ve already mentally talked myself out of putting in my mouth this disgusting failure of food in front of me. I ask the server “Would you eat this?”, and they reply, “Probably not.” They then ask if they would like me to get a manager and I tell them “Yes”. During this time, the table adjacent to my assistant and myself actually get served the same dish I ordered and it looks EXACTLY the way I wanted it – puffy, white chicken breasts topped with tomatoes, mushrooms and sauce. A manager arrives almost exactly a minute later (not hard to do since they were all huddling in the lobby anyway) and asks me what the problem is. I introduce myself and that I explain that I was a former employee some years ago. I then ask them “Would you eat this?”, and they reply the same as the server did. They ask what I would like to be done and offer to have the meal re-cooked for me. I say sure, and also interject that I don’t understand why this would have been served to a Guest and that the Guest behind them right now was eating what I was expecting to pay for.

Here’s where the Double Down begins. Both the server AND the manager forget to take the food away from me. I’m sitting here, watching the clock and now I’m taking photos of this heat-lamp baked crisp chicken and tweeting it by nine minutes into lap 3 and I’m getting mad. Why? Because I know that it should only take 8-10 minutes to get a Chicken Marsala and everyone is huddling in the lobby including our server and the manager. I’ve had to sit here for right at 20 minutes and stare at this nasty food that I’m about to be re-served. 15 and a half minutes later, I finally get my meal at 7:33PM – 45 minutes after into coming to the restaurant on a dead Thursday night starving.

But it doesn’t stop there. The manager didn’t really seem to care nor did he comp the Chicken Marsala even after agreeing with me that it should have never left the kitchen. I get the ticket and it’s $40.58 for two people. I could have easily cooked myself three evenings from Wal-Mart the Macaroni Grill Chicken Marsala for that amount and fed two. I’m not exactly mad about the service because I tip the server $5.00, I’m disappointed that they didn’t fix it by taking this nasty dish I had to stare at for 20 minutes off my bill.

“It sounds like you know more about my job than I do.” – Olive Garden Manager

I conference call with my lead designer, Izmeiah Brown, and call the restaurant today. The same manager that was there last night was there and another manager was present. Since I was peeved enough to call, I wanted to speak to a different manager since the General Manager, Scott Dumas, wasn’t present so that I could get as many people involved in this horrible experience as could be. It took the manager 10 minutes to get on the phone while we had to shout over this loud, ear-drum piercing, Italian knock-off muzak before the manager requested answers the phone. I gave a good overview of what happened, explained that why I was calling was because of how much things had changed and because I felt as if I should have been given the dish for free. That manager said that “It sounds like you know more about my job than I do.” What. The. F*#K. Then they tell me that since it’s a credit card purchase that it will be Monday before they can even reverse and correct the charge through “corporate”. We’ll update and see if they actually do. But know that this leaves such a bad taste in our mouths that we’re going to see this one through since we paid for it and had such a horrible experience. Never again.

Overall Ratings:
Reviewer #1: 5/10
Reviewer #2: 2/10
Overall Score: 7/20

If you have a problem with the Olive Garden at 30500-D State Highway 181 in Spanish Fort, Alabama, 36527, I’d suggest you speak directly to Scott Dumas, the General Manager as of the time of this being posted, who can be reached at 251-625-1490 or call 1-800-331-2729 and speak to a Guest Relations Representative. You’re also more than welcome to leave a comment and we’ll approve it if it’s relevant to your experience at this restaurant.